FAQ

What should I do if the tree I want is sold out? 

Check out the full service option! You can see if you are eligible for discounts by using the interactive map on our Full Service Website.  

Can you help me select the best tree for my property?
Absolutely! Please send us an email to city_trees@treetrust.org. Tree Trust's forestry team will be happy to help. 

Can I order two trees from the spring offering and one from the fall?
Yes! You may order up to three trees per year, per St. Louis Park address.

What if I own multiple properties?
You will need to place separate orders for each property. Please limit the number of properties to five. 


What do I need to do before I plant my tree?
It's the law to call Gopher State One Call at least three days before digging at 651-454-0002. They will mark buried utility lines for your safety.

Where can I plant my tree?
You must plant your tree on your own private property - not on the boulevard (area between sidewalk and street) or, if there isn't a sidewalk, within the City right of way. Research has shown that the best place to increase tree canopy in our cities is on private property. This project aims to do just that!


How long can the tree wait to be planted?
These trees have lived most of their lives in containers, so a few more days won't be an issue. But, the sooner you plant the tree, the better. Remember to water your tree daily until you plant it. 


Do you have any tips about planting my tree?
Yes – check out this flyer and video. Also, a brochure detailing proper planting methods will be available when you pick up your tree. Please read through it before you plant your tree.


What if I don't pick up my tree?
There will be no refunds for trees that are not picked up or do not survive after being removed from the pick-up location. Any remaining trees will be planted within City parks.